Models for Supporting Mobility as a Service (MaaS) Design

Mobility as a Service (MaaS) is the new approach in transportation systems that allows users to use different transport services as a single option, by using digital platforms and with integrated design. In MaaS many actors can be identified: MaaS operators, MaaS companies, MaaS users, citizens, system manager/planner. In order to be able to design the system in an integrated way, it is necessary to identify comprehensive methodologies that make it possible to reach sustainability targets in a context where the decisions to be taken are shared between several operators and affect users and citizens. In this paper, the methods to be adopted for the design of an integrated transport service system have been studied. The main aim of this paper concerns the specification of transport system models for estimating the effects of decision-makers’ actions on MaaS. The consolidated design methodologies of transport networks have been extended in the context of the MaaS. The paper reports a methodology that can be used and describes the main models to be used, which derive from consolidated specifications in the field of transport systems engineering. The methodologies have to be integrated into Intelligent and Communication Technology systems to build the Intelligent Transport System in the MaaS environment.